Actions dont match words - Anonymous employee Diligent Employee Review

1.0
Nov 29, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility to work from home, decent food and coffee, great office location.

Cons

Company is all talk with no action to follow up on promises. childish top management, no real experience in leading multi cultural, multi geography. Teams Inter department co-operation is a joke . Marketing teams completely disconnected with sales and CS. The less said about finance the better. HR has no teeth and is busy managing the companys image on glassdoor asking current employees to give good reviews .

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Diligent Response
5y
Thank you for your candor – it’s important for us to receive feedback like this. We’re proud of all of our colleagues who have demonstrated resilience working from home in the face of unprecedented global challenges. Your point about building connections across teams and geographies is an important one. To that end, we’re implementing meaningful changes by opening new cross-functional offices around the world, and consolidating our geographic footprint into regions where our teams can be more interconnected and we can best support our customers. These changes will drive greater collaboration within and across functions, and enable us to double down on one of Diligent’s primary values of Community: supporting a cohesive team with diverse backgrounds and experiences. Thank you again, we hear and appreciate your perspective. - Avigail Dadone, Chief People Officer

Explore other reviews about Diligent

2.0
Mar 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

Cons

Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

11
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Diligent Response
2mo
Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
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