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      Diligent

      Engaged Employer

      Diligent reviews

      Turbulence ahead, prepare for burnout - Anonymous employee Diligent Employee Review

      1.0
      May 27, 2022
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing people that really care about each other.

      Cons

      Everything is a fire drill. Targets move every few weeks and there's zero strategic plan in place to support hitting them. The focus is on Sales and M&A activity, not the products themselves, employees, customers or retention. The pace and lack of priority will kill any work-life balance you thought you had. Don't expect to be fairly compensated, respected, or recognized while you kill yourself to meet deadlines. Unlimited PTO is a joke... if you're in any type of support role expect to work weekends, holidays, recharge weeks, sick days, and vacations.

      avatar
      Diligent Response
      4y
      Thank you for sharing your perspective. We couldn’t agree more that our people are what make Diligent so special. It is why we are so sorry to hear your feedback and that you haven’t felt supported in your role. We take seriously the concerns you have raised, many of which we have already been actively working to address. For example, we appreciate how fast-paced of an organization Diligent can be as a rapidly growing company, which is why we strive to promote work-life balance in a number of ways. Most recently, we began offering all of our employees two additional weeks of PTO to unplug and recharge. To your point about compensation, we do regularly evaluate our policies and programs to ensure they are competitive in the markets where we operate. We will take your feedback onboard, as listening to the perspectives of our employees is our foremost priority. We would also like to understand how we can better help you. Please feel free to reach out to your ELT member so we can be responsive to your specific concerns. You can also email us anonymously at HRconfidential@diligent.com should you feel more comfortable doing so. Thank you again. -Avigail Dadone, Chief People Officer

      Explore other reviews about Diligent

      2.0
      Mar 11, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

      Cons

      Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

      11
      avatar
      Diligent Response
      2mo
      Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
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