Challenging but Rewarding - Senior Client Executive Diligent Employee Review

5.0
Aug 2, 2022
Recommend
CEO approval
Business Outlook

Pros

- Large product suite and tools to help you hit quota. This continues to grow with additional development and acquisition. - Great culture of continued learning & personal/professional growth. - Work life balance and flexibility. - Growth potential and career advancement as the company continues to grow. - Diversity and inclusion is important and drives success. - Respected by customers

Cons

- Long sales cycles depending on product - Growing pains due to acquisition/merging teams - Niche market creates a longer onboarding & development process.

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Diligent Response
3y
Thank you so much for taking time to share your review! It’s so wonderful to hear that you’re happy with our product suite and that it’s allowing you to be successful in your role. In addition to our product, we’ve been very focused on the growth of our teams both personally and professionally, so it’s also great that you’re experiencing that first-hand through continued education, career advancement, DEI&I efforts and a good work-life balance. It’s true that the sales cycles can be long. The market is niche, our customers’ challenges are complex and the solutions we offer are tailored to their unique needs. This can contribute to the length of the sales cycle and it calls for a more rigorous onboarding experience for our colleagues. That said, we are very committed to operational excellence to help streamline our onboarding and sales processes. If you have any suggestions on how we can improve, please share them with your manager or member of ELT. Thanks again for being a part of our growth journey. We’re so glad to have you on the team! - Avigail Dadone, Chief People Officer

Explore other reviews about Diligent

2.0
Mar 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

Cons

Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

11
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Diligent Response
2mo
Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
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