Excellent company culture - Implementation Specialist I Diligent Employee Review

5.0
Sep 15, 2022
Recommend
CEO approval
Business Outlook

Pros

You may have never been a part of such a diverse & inclusive company ever before. I work with the APAC & the EMEA team & everyone makes me feel welcome. Your mental health is a top priority to the company. Enough holidays are highly recommended. Your performance as individual increases when you be part of such a dynamic culture. Perks are good and you never feel that you are short of something at work. I am pretty content with the company, the work & the pay.

Cons

No major cons that can throw you off but one of the best things about the company is the Internal NPS they conduct for employees to rate & share feedback with each department. These feedbacks are literally effective within a week from the NPS date. I don't think any company is that proactive.

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Diligent Response
3y
Thank you so much for such a great review. It’s wonderful to hear that you’re feeling welcomed, cared for and finding plenty of opportunities for growth. It’s also fantastic that you find the internal NPS to be a valuable tool that impacts your work positively. We strive to create a culture of performance but also one that puts the health and wellbeing of our teams first through initiatives like Recharge Weeks, Employee Resource Groups (ERGs) and our Employee Assistance Program (EAP). As a fast-growing organization with big ambitions, we know that it is our collective team of amazing colleagues who will get us to where we aspire to go. Thank you again for taking the time to share your thoughts. We’re so glad that you’re happy here and that you are a part of our growth journey. - Avigail Dadone, Chief People Officer

Explore other reviews about Diligent

2.0
Mar 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

Cons

Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

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Diligent Response
3mo
Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
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