unpaid hours, abusive managers and supervisors - Dtv Technician DirectSat USA Employee Review

1.0
Feb 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Plenty of work, half of it is unpaid drive time due to uncaring management

Cons

Unable to manage routes, unpaid drive time doubled because of poor routing, unpaid labor, buy your own tools ...specifically the set they claim to provide when you start is $500 deducted from paycheck, currently being sued by techs for unppaid wages on a case by case, already lost major group lawsuit for unpaid wages. Abusing legal system...buying new fleet of trucks(I believe 10,000 not sure, it was huge) than file bankruptcy in order to evade paying for the new fleet and lawsuits!

Explore other reviews about DirectSat USA

5.0
Sep 10, 2024
Recommend
CEO approval
Business Outlook

Pros

There are always pros for most jobs and this job was very rewarding. I started as a dispatcher/coordinator. In three years become a project coordinator and in the next 5-6 years grew and became a call center supervisor.

Cons

Management was always an issue. It was either getting them on the same page with each other or learning boundaries. High inbound call volume that can leave you parched.

1.0
Jul 4, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training provided. About 4 week period.

Cons

Field service work. Up to 10 different locations a day in the tri-state area No assistance provided when requested Equipment doesn't always work Long work hours (10+) No work-life balance Mentally taxing Salary based on performance No chance for advancement

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