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      DiscoverCars.com

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      A great place to grow until you hit the celeing - Senior Customer Operations Specialist DiscoverCars.com Employee Review

      5.0
      Jun 13, 2025
      Senior customer operations specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Strong internal learning and empathy, amazing team with amazing people - The salary is higher than average in Latvia - Hybrid work with free choice of office days/home days - Flexible schedule

      Cons

      - Very few possibility to grow after receiving a Senior position - High-stress environment during peak/high volume

      Explore other reviews about DiscoverCars.com

      2.0
      Mar 19, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Multicultural environment. Nice CEO and open minded Manager.

      Cons

      Unprofessional supervisors 80/20. "Familly like" attitude towards favorite and bullying towards "different". Expectations to work during brakes and on your free time on additional project to get a raise, but even when doing so, most important is expected to talk about what you doing, so it's noticed. Otherwise,no raise even working 130 % per KPI results.

      5.0
      Nov 27, 2025
      Customer supprot
      Recommend
      CEO approval
      Business Outlook

      Pros

      Super team, very supportive, options to grow

      Cons

      Dealing with customers can be tough - but that's the job

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