Past employees have trauma-support groups - RUN. - Marketing Director Docebo Employee Review

1.0
Feb 26, 2025
Recommend
CEO approval
Business Outlook

Pros

If you joined post-COVID, salaries are competitive. That is why most people join and stay. Your on-the-ground, day-to-day colleagues are great in most cases. You will need them for support.

Cons

In the words of a VP that left the company (not the reviewer), "I could have been whipped harder if I had more stake in the game." One word if you're in middle-management or higher: RUN. This is NOT the place you want to work if you're looking for inspiring leadership that knows how to run a business ethically. Demanding and repetitive calls to directors and VPs from the now-CEO on holidays (Christmas, etc), C-levels and VPs that are encouraged to skip 1:1s with their direct reports, and a C-level that has never worked outside of Docebo and thus has no true experience in how to grow and support high-performing teams. Specifically, the CTO/CPO built the product from the ground up but has no management or leadership skills, making him a pawn in the CEO's political games with no understanding of how to navigate the career growth of the employees under him, most of whom are trying to do their best work while also supporting families. Worst of all, they've had a round of layoffs recently that are not only unethical, but illegal. Several employees that grew the business for OVER A DECADE were let go without any warning after hitting 100% of their targets (and receiving 100% performance-based bonuses for them) and receiving only positive feedback in performance reviews. The best part: Not a single penny in severance packages. If this is how you treat people that got you to where you are today, the world truly deserves to know the way this business is run. Former employees catch up in groups calls and discuss the corporate trauma they faced here, specifically by the CEO, CTO/CPO and CHRO. A majority of employees in the Italian office are actively looking for work, only staying due to the small software job market and lack of similar salary availability in Italy.

Explore other reviews about Docebo

5.0
Jan 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits Culture Company Trajectory The People

Cons

I can't think of any!

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Base salary is OK Benefits are good Commission and bonuses can be good

Cons

Changing bonus structure after a quarter starts, there are times when you will lose commission unfairly. You are responsible for everything, be prepared to have to do everything even if it's out of the scope of the CSM role and be accountable for everything. Leadership does not help, only questions you, doesn't provide any guidance only criticizes you and they will criticize you in front of others and often No work/life balance, leadership works all of the time and they will question if something slips because you weren't on top of it. I think the expectation is everyone has to work all of the time. No vacation time, good luck taking time off and actually being able to step away. CSMs have way too many accounts, there is a lot of turnover on this team and it's because of leadership. CSMs are toxic and do not support each other Leadership thinks CSMs should be on calls all day but also be strategic and proactive. If you want to stay ahead be prepared to work evenings and weekends. I don't see how this company will continue to grow in it's current model, it's like working at a high school where popularity is more valuable than performance. No growth opportunities for CSMs.

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