Talented team hindered by brutal culture, lack of ethics, and poor leadership - Anonymous employee Dual Entry Employee Review

DualEntry is one of the more exciting environments I’ve worked in if you’re someone who likes building from the ground up. You’re working on a genuinely ambitious product in a category that feels like it could be transformed. Leadership thinks big and there is a lot of momentum around the company. There is a lot of ownership early. If you’re proactive and raise your hand, you’ll get exposure beyond your job description. I’ve been able to get involved in areas beyond just carrying a quota, including GTM discussions, process, messaging and helping think through how the sales machine scales. You learn quickly because there isn’t much hiding place. You’re close to founders, customers and important decisions. If you’re motivated by challenge and want to compress years of learning into months, there is a lot of opportunity.

As with most early-stage companies, there is naturally a lot of change happening in real time. Priorities evolve, processes mature and roles continue to take shape as the company learns and grows. Personally, I see that as part of the appeal and one of the reasons I joined. For someone looking for highly established playbooks and very defined structures from day one, it could feel like an adjustment. For people who enjoy building, ownership and figuring things out, it’s likely a positive rather than a negative.

The people I worked with and met along the way were one of the best parts of the experience. Not everyone, of course, but many of the operators and teammates were incredibly talented, hardworking, and great to collaborate with.

I’m glad more people are finally speaking openly about their experiences at this company. Having spent years in tech and ERP, I can confidently say this was one of the most concerning operating environments I’ve seen. Many of the overly positive reviews you see online do not reflect the reality that many employees experienced day to day. The biggest issue, in my opinion, starts at the top. The founders consistently demonstrated a lack of understanding of the complexity, responsibility, and trust required to operate in ERP and financial systems. This is not a lightweight industry. These are mission-critical platforms where customers are making massive operational and financial bets, and where careers can be impacted by failed implementations or broken promises. What troubled me most was how heavily the company leaned into marketing narratives and hype rather than operational readiness, product maturity, or customer success. In many cases, expectations were set far beyond what the platform or organization could realistically support. Internally, there was very little transparency, accountability, or leadership presence. Communication was inconsistent, priorities constantly shifted, and many employees were left trying to hold things together without meaningful direction or support. That said, there were still talented operators and hardworking people throughout the organization, and I genuinely enjoyed working with several of them. Unfortunately, strong employees alone cannot compensate for weak leadership and a lack of long-term vision. For anyone considering joining: do your diligence carefully, speak to former employees directly, and look beyond the branding and pitch decks.