Lack luster leadership and salary - Medical Assistant Duke Health Employee Review

1.0
Mar 30, 2022
Recommend
CEO approval
Business Outlook

Pros

Great if you are new graduate. Great benefits

Cons

Leadership has high turnover so now staff is also having a high turnover rate. No bonus, poor pay, understaffed. Almost like slave labor

Explore other reviews about Duke Health

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Scheduling is quite flexible working 3 12s

Cons

Holiday pay is only for major holidays not Christmas Eve

3.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is good for an administration job that is patient facing. They have good heath insurance options. They are willing to train people thathave not used their systems.

Cons

No paid holidays, you have to use your PTO bank. They changed to a time management system that is unforgiving. You know have to have PTO in your bank to even ask for PTO. No negitive PTO option. They have a point system for calling out and being tardy. That stays on your file for 13 month with no way to lose the point. Implementing a self service system that questions jobs security.

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