More like a high school environment than a workplace - CNA Duke Health Employee Review

1.0
Apr 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Flexibility, Free CE opportunities and renewals, Size of hospital.

Cons

Wages are low compared to other health systems. Promotions/Awards/Opportunities are given based on who you know and if you are in clique or not; does not matter if you are their strongest and most hard-working employee. When you sit down one on one with certain people, they appear to be compassionate and caring.Yet, when you see each other outside of your meeting, they do not even greet you with a "hello". My concerns and questions tend to get ignored. They prefer staff members that do not speak up and instead tolerate their games. There is a huge lack of communication in my department and most of what they communicate is done through social media, instead of work email. Instead of being productive during downtime, some folks are more concerned with violating the social media policy, taking "selfies", braiding hair, painting nails, you name it.

Explore other reviews about Duke Health

5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The best place to work, supportive management

Cons

No cons a great place to work

3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a pretty good starting point if you are wanting to get your foot in the door working on the administrative side of healthcare. Engaging with patients can be very rewarding and if you enjoy customer service (especially hospitality or food service) this can be a great role that feels similar to interacting with patrons, but you don't have to work weekends, there's very good benefits, and you don't have to work 12 hours a day.

Cons

There are a lot of issues both with Duke Hospital and the Eye Center itself. Duke University Hospital is on the college campus so you will have to pay for parking. You aren't paid well, even with the $20 minimum wage increase, it's still only about $40,000/year but with having to pay for parking... even the cheapest garage at $95 a month, that's $1,140 a year gone from your check. There is no "free" parking even close to the hospital, so they really screw you there. The Eye Center has struggled with processes in the clinic and management is run ragged. There are too many employees that don't care much for the job they are doing and Duke makes it incredibly difficult to hold those employees accountable and for management to make proper layoffs.

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