Jun 19, 2022
Dynata Response
3yThank you for the feedback and suggestions. ShiftSmart and Dynata are separate companies. While you may be assigned to Dynata projects, your employer and your managers sound like they are Shift Smart. While Dynata appreciates feedback about its vendors, like Shift Smart, we are unable to address the issues you have raised and we recommend we contact Shift Smart directly with your concerns.
Although it’s great to hear that you are enjoying the flexibility and quick pay, sorry you are dissatisfied with some aspects of the organization. Because schedules are so flexible, certain shifts fill up quickly so you may get reassigned to another time, but there are always more shifts to take.
Managers should be responding to employee concerns, even if there are many more dialers than leaders, so feel free to bring this up to your Shift Smart HR reps. And it’s true that the call respondents can be negative at times, so keeping a positive attitude is key!