Very very disgusting place to work - Outbound Call-center Agent Dynata Employee Review

2.0
Mar 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Gained some great Outbound Call-Center experience for a better job.

Cons

Micromanagement, and they show favoritism to certain employees. Very low salary for the amount of work to be done. They kept complicating the work by making stricter rules and regulations to be followed.

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Dynata Response
2y
We’re glad to hear that you gained some great experience at Dynata. On your other comments, know that we do not condone favoritism at Dynata and leaders go through trainings to make sure they encourage a good working environment. We’re sorry this wasn’t apparent in your experience. On salary and rules, note that we review annually to make sure salaries are aligned with the market and work scope involved. Performance standards do need to be set to ensure work quality as well.

Explore other reviews about Dynata

5.0
Nov 11, 2025
Recommend
CEO approval
Business Outlook

Pros

flexable hours and reliiable pay for the hours you work. paid bi-weekly

Cons

you had a quota of calls you had to have daily and complete surveys. I could not make people answer their phones. i had to keep people on phone to complete surveys. some surveys would take 30mins! i could get completes. but i got cussed at and screamed at very regularly. i could still get a complete survey even being cussed at. but they kept making itarder with new quota requirements. it became a job that was way too stressful. hours dried up after presidential election. it wasnt very reliable on hours.

2.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

A flexible schedule that comes in handy.

Cons

The lines of communication need to be better. When given your daily assignments. The pay could be better for all the stress and headaches.

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