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ECI Software Solutions

Engaged Employer

Casual work environment with the same level of employee appreciation - Anonymous employee ECI Software Solutions Employee Review

2.0
Sep 21, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very customer focused; casual dress code; excellent tools (hardware and software) to function effectively and efficiently; employees are willing to help each other to accomplish tasks; comfortable work environment; descent benefits (medical, dental, vision); free parking.

Cons

Once you are hired, there is no upward mobility; employee morale is low; salaries are below average for area according to CareerBuilder and Salary.com (75% of people doing the same work in the Dallas/Ft Worth area average 16% more; and 50% average 31% more); no incentive to remain with organization; there appears to be no formal bonus structure in place; in my case, there is no feedback on individual performance.

Explore other reviews about ECI Software Solutions

5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and work life balance. Leadership is personable and knowledgeable.

Cons

Other departments may not share the same culture. So this mostly reflects the finance department which has been my experience.

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ECI Software Solutions Response
2mo
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoy our company culture and personable leadership team. We care deeply for our employees and as such, we are happy to hear that you appreciate all that ECI has to offer. Thank you for all you do to help make ECI a Great Place to Work.
4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

ECI hires well, and I work in a professional environment with professional people. Even though most work from home, it never feels like someone isn't pulling their weight.

Cons

In recent years, it feels like the company has focused more on acquisition than improving the existing products for our customers. Product development and enhancement seems to be extremely slow, with development focusing on things they think add value, without proper insight from our customers.

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