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      ECI Software Solutions

      Engaged Employer

      ECI Software Solutions reviews

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      3.8

      74% would recommend to a friend

      (418 total reviews)
      avatar

      Trevor Gruenewald

      82% approve of CEO

      65% positive business outlook

      Ratings by category

      4.2

      Work/Life balance

      4.0

      Diversity & inclusion

      4.0

      Career opportunities

      3.9

      Culture & values

      3.7

      Compensation and benefits

      3.6

      Senior management

      ECI Software Solutions has an employee rating of 3.8 out of 5 stars, based on 418 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ECI Software Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      418 reviews
      3.0
      May 26, 2026

      So “corporate”

      Customer experience manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work remotely, potential to move around within company

      Cons

      Lots of corporate time wasting, where nothing seems to function efficiently because there’s too many higher-ups hired to “oversee” or manage nothing. Seemed like they were so committed to selling the mission and vision to employees that they took no time to focus on improving the products to actually have long term value.

      avatar
      ECI Software Solutions Response
      6d
      Thank you for taking the time to provide us with feedback. We are pleased to hear that you appreciated working remotely during your time at ECI. However, we regret that your experiences with us did not meet your expectations, particularly regarding the efficiency of our internal management structures and the alignment between our product development and customer feedback. We are dedicated to improving and as such, we will explore our options for advancement moving forward. We wish we had the opportunity to resolve these concerns while you were employed, however, we appreciate your feedback now. We wish you the best.
      4.0
      May 20, 2026

      Great work-from-home options but salaries lag behind

      Lead quality assurance engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home is great. AI-forward company

      Cons

      Salaries appear to be lower than market averages

      avatar
      ECI Software Solutions Response
      6d
      Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoy working for an AI-forward company and the ability to work from home. We care deeply for our employees and as such, we are happy to hear that you appreciate all that ECI has to offer. Thank you for all you do to help make ECI a Great Place to Work.
      5.0
      Apr 23, 2026

      Good culture and WLB

      Senior accountant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture and work life balance. Leadership is personable and knowledgeable.

      Cons

      Other departments may not share the same culture. So this mostly reflects the finance department which has been my experience.

      avatar
      ECI Software Solutions Response
      1mo
      Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoy our company culture and personable leadership team. We care deeply for our employees and as such, we are happy to hear that you appreciate all that ECI has to offer. Thank you for all you do to help make ECI a Great Place to Work.
      Viewing 1 - 3 of 418 Reviews
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      ReviewsECI Software Solutions reviews

      Glassdoor has 432 ECI Software Solutions reviews submitted anonymously by ECI Software Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ECI Software Solutions is right for you.