employer cover photo
employer logo
employer logo

ECI Software Solutions

Engaged Employer

Great Company to Work For! - Senior Account Manager ECI Software Solutions Employee Review

5.0
Sep 17, 2020
Recommend
CEO approval
Business Outlook

Pros

ECi is a very strong multi-layered software company, that is doing very well in the vertical markets they service. ECi offers 401K matching, healthcare HSA programs with a nice bonus for families to help pay healthcare costs. Leadership is always there to help and guide you in the right direction. ECi brought in some new blood from an HR perspective a few years ago, and it took a while for the old blood to catch on. ECi has invested in building and growing a great culture for its employees and it worked! There is a real focus on having a culture and having engaged employees. The President, Trevor, and CEO Ron have made huge strides in communication with the employees. ECi was a much smaller company 10 years ago and there have been some changes over the years. With any company that is in a growth strategy, there is going to be some discomfort when there are management changes. ECi invests a lot of time into its employees and if you are willing to put the work in, you will see the rewards.

Cons

It's hard to think of any cons, as I think ECi has done a good job overall.

Explore other reviews about ECI Software Solutions

5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and work life balance. Leadership is personable and knowledgeable.

Cons

Other departments may not share the same culture. So this mostly reflects the finance department which has been my experience.

avatar
ECI Software Solutions Response
2mo
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoy our company culture and personable leadership team. We care deeply for our employees and as such, we are happy to hear that you appreciate all that ECI has to offer. Thank you for all you do to help make ECI a Great Place to Work.
3.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Work remotely, potential to move around within company

Cons

Lots of corporate time wasting, where nothing seems to function efficiently because there’s too many higher-ups hired to “oversee” or manage nothing. Seemed like they were so committed to selling the mission and vision to employees that they took no time to focus on improving the products to actually have long term value.

avatar
ECI Software Solutions Response
1mo
Thank you for taking the time to provide us with feedback. We are pleased to hear that you appreciated working remotely during your time at ECI. However, we regret that your experiences with us did not meet your expectations, particularly regarding the efficiency of our internal management structures and the alignment between our product development and customer feedback. We are dedicated to improving and as such, we will explore our options for advancement moving forward. We wish we had the opportunity to resolve these concerns while you were employed, however, we appreciate your feedback now. We wish you the best.
See reviews by: Helpful|Rating|Date|All