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ECI Software Solutions

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Used to be a great company - Anonymous employee ECI Software Solutions Employee Review

1.0
Feb 20, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The employee level culture was pretty good.

Cons

This used to be a wonderful place to work. Pay was a little lower than the market and health coverage was garbage which they blamed on the employees, but decent enough. This company went in the trash can when they acquired a number of softwares from a another software company and must have written in the contract that the other companies' employees would be given management and director roles. They took over huge portions of our vertical. Internal career development evaporated, the new people did things their way for a few years and failed, then the company got rid of outstanding long-standing employees like myself to solve their revenue hemorrhaging caused by all the horribly thought out and executed plans from the new people. Worth noting a majority of these directors and managers quit within a few years, leaving ruined departments in their wake. This company pretends to care about employees, and maybe they do to an extent. If their bad choices put them in a financial bind though, they won't even blink before tossing you out. Especially if you did well for yourself and made considerably more than some of your peers due to high performance.

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ECI Software Solutions Response
1y
Thank you for your feedback. We are glad to hear that you appreciated our company culture during your time at ECI. However, we regret that your experiences with us did not meet your expectations, particularly regarding the integration of new employees and managers. We wish you the best.

Explore other reviews about ECI Software Solutions

5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and work life balance. Leadership is personable and knowledgeable.

Cons

Other departments may not share the same culture. So this mostly reflects the finance department which has been my experience.

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ECI Software Solutions Response
2mo
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoy our company culture and personable leadership team. We care deeply for our employees and as such, we are happy to hear that you appreciate all that ECI has to offer. Thank you for all you do to help make ECI a Great Place to Work.
3.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Work remotely, potential to move around within company

Cons

Lots of corporate time wasting, where nothing seems to function efficiently because there’s too many higher-ups hired to “oversee” or manage nothing. Seemed like they were so committed to selling the mission and vision to employees that they took no time to focus on improving the products to actually have long term value.

avatar
ECI Software Solutions Response
1mo
Thank you for taking the time to provide us with feedback. We are pleased to hear that you appreciated working remotely during your time at ECI. However, we regret that your experiences with us did not meet your expectations, particularly regarding the efficiency of our internal management structures and the alignment between our product development and customer feedback. We are dedicated to improving and as such, we will explore our options for advancement moving forward. We wish we had the opportunity to resolve these concerns while you were employed, however, we appreciate your feedback now. We wish you the best.
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