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      ERC

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      ERC reviews

      Call Service Agent - Call Center Customer Service Representative ERC Employee Review

      2.0
      May 14, 2018
      Call center customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people to work with.

      Cons

      Customer service is only one way. Training is lacking the tools to be successful.

      avatar
      ERC Response
      7y
      Thank you for sharing your experience. At ERC, we are constantly looking to find ways to make our employees feel welcome and supported, and give them the tools they need to succeed.

      Explore other reviews about ERC

      5.0
      May 21, 2025
      Call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Casual work environment and vacation

      Cons

      Not enough coffee in the break room

      4.0
      Dec 23, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible Offers good healthcare benefits Good Management

      Cons

      Low wages Limited PTO Limited on career growth

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