One rule for one, one rule for another. - Customer Service Agent Ecotricity Employee Review

2.0
Apr 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment in a great location in Stroud.

Cons

It is very much one rule for one and one rule for another. If your face fits attitude across the company. Expectations of staff are wildly unrealistic, to the point where you are working overtime to fulfil the work load given to you with no extra means.

Explore other reviews about Ecotricity

3.0
May 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Varied challenges. Good mission. Nice people.

Cons

Lack of strategic direction. Poor financial management. Poor staff engagement.

4.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment with lots of lovely people dedicated to their work

Cons

Sometimes the department would be notified of deadlines way too late which resulted in a big rush

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