Pros
The residents are the best part of the job, and the friendships you build with your coworkers make the difficult days manageable. The floor staff genuinely care about one another and work together to provide the best care possible despite the challenges.
Cons
The company does not invest in its employees. Employee appreciation is almost always centered around food or an occasional company T-shirt rather than meaningful recognition. Management receives yearly bonuses while the staff providing direct resident care receive little in return. Employees have repeatedly been told that wages would be reviewed to better reflect the increasing cost of living, yet we are all still waiting. Long-term employees are often offered significantly lower wages than outside hires brought in for the same positions. Loyalty, experience, and dedication are not rewarded, making it difficult to encourage employees to build long-term careers here.
Compensation also does not consistently reflect the expectations of different roles. Within healthcare, some units require substantially greater workloads, higher acuity, increased responsibility, and more complex patient care than others, yet the pay often fails to reflect those differences. Employees who are expected to carry the greatest responsibility should be compensated accordingly.