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      ExperienceFirst

      Engaged Employer

      ExperienceFirst reviews

      CEO is a Psychopath - Ticket Concierge and Customer Service ExperienceFirst Employee Review

      2.0
      Mar 21, 2023
      Ticket concierge and customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not really any. Joes Pizza is around the corner, so that’s nice. Tour guides can be pretty cool people.

      Cons

      Long, draining hours and having to work weird hours during the weekends. Office is tiny and have to deal with CEO micromanaging you, as he sits right in the office with you. He even employs his wife to work for him and treats her weirdly. Dealing with being screamed at by entitled clients on a daily basis. No benefits or PTO. Dealing with the cold elements during winter. Corporate WeWorks building is soul-sucking and isolating.

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      5.0
      Jan 19, 2024
      Tour guide
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Pay per tour is great - Work schedule is very flexible - Responsive Operations Team

      Cons

      During the slow period, hardly none to any tours. Rain, snow, sleet, hail, we always give tours.

      3.0
      Feb 15, 2025
      Tour guide
      Recommend
      CEO approval
      Business Outlook

      Pros

      Well organized. Easy to keep track of scheduling and tasks. Nice online community communication tools.

      Cons

      This is a good company that used to pay well, but there has been no or few raises of pay over the past 5 or even 10 years, so it is now a company that pays the same or less than its competitors. It also has become much more corporate-like and less personable (I guess the price of success).

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