Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      FARFETCH

      Engaged Employer

      FARFETCH reviews

      Awful work culture - Customer Service Agent FARFETCH Employee Review

      1.0
      Jul 26, 2022
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home flexibility, health insurance

      Cons

      Micromanagement to its core, internal bullying and harassment. No one seems to care about anyone's mental health and if you have a burn out, they will "invite" you to leave

      avatar
      FARFETCH Response
      3y
      Hi! We're very sorry to hear about the experience you reference. We take every report of harassment seriously and are committed to supporting our people through our speak-up channels and anti-harassment committee. Our people are at the heart of everything we do and their well-being will continue to be a priority.

      Explore other reviews about FARFETCH

      5.0
      Jan 8, 2026
      Private client advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing culture, managers, trainings, salary increases, and benefits.

      Cons

      Constant layoffs, rough customers at time, but nothing much more.

      avatar
      FARFETCH Response
      5mo
      About your constructive comments, we appreciate them, and we will consider them. Let’s continue building the future of Farfetch, together.
      3.0
      Apr 27, 2026
      Sales assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people and company culture used to be great.

      Cons

      Company was sold and everything went down hill. No room for growth.

      1
      See reviews by: Helpful|Rating|Date|All
      Related searches: FARFETCH jobs | FARFETCH salaries | FARFETCH benefits | FARFETCH interviews
      FARFETCH reviewsFARFETCH Customer Service Agent reviewsFARFETCH review