Goodd - People Operations Fetch Employee Review

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company, could be better in communication.

Cons

Could be better at communicating

Explore other reviews about Fetch

5.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fetch believes in recognizing and rewarding people who do great work. High performers are valued, and leadership makes it clear that hard work and strong contributions matter. I left our recent leadership offsite feeling genuinely inspired, it was incredibly special to bring leaders together, align on the future, and be part of shaping what’s next for Fetch. There’s a strong sense of ambition, collaboration, and momentum.

Cons

The pace can move very quickly, which sometimes makes it challenging for everyone to keep up, a pretty normal part of a hyper growth environment.

avatar
Fetch Response
1d
Thank you for this. The offsite was a meaningful moment for us too—there's something energizing about bringing leaders together to align on our vision and the opportunities ahead. The point about pace is a fair one. Growth and innovation often bring change, and we're continually focused on creating clarity, strengthening communication, and helping teams stay connected as we evolve. Thank you for sharing your experience and for being part of helping shape Fetch's future.
1.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Fully Remote Great Individual Contributor Colleagues

Cons

This was the most disappointing job experience in my 20-year career. The product itself is distracted. They were also inconsistent in how they were reporting their user base with partners. Very dishonest. Their whole point system is weird, but purposefully weird. For example, Fetch will say 1,000 points is roughly equal to a dollar. But if you'd like to get $50 in actual cash back through a Visa gift card, you need 63,000 points. "Roughly" indeed. People in leadership positions are not who you want to work for. They lack empathy and value short-term wins over truly building long-term partnerships. My former direct boss was horrendous. She directed me to be dishonest with clients on setting realistic KPI expectations, which I refused to do. That refusal was the beginning of the end for me. Took me months to clear her mind games out of my psyche after I left. While remote work is nice, I received plenty of Slacks late at night or on weekends for matters that did not need to be tackled at those times. I'm not alone in this feeling either. I've spoken with numerous now-former Fetch employees to help them recalibrate after their own subpar experience working there.

1
avatar
Fetch Response
2d
Thank you for taking the time to share this. We can hear how much this experience affected you, and we take that seriously. The themes you've raised around leadership empathy, boundaries between work and personal time, and a culture that genuinely welcomes honest feedback are ones we think about constantly and hold ourselves accountable to. We don't want anyone leaving Fetch feeling the way you've described, and when that happens, it matters to us regardless of the circumstances. If you're open to it, we'd welcome a direct conversation. You can reach our People Experience team at px@fetchrewards.com. We mean that genuinely, not as a way to close the loop publicly, but because the specifics you've shared deserve more than a response box. - The People Experience Team
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