It's a house of cards - Anonymous employee Fetch Employee Review

Fetch believes in recognizing and rewarding people who do great work. High performers are valued, and leadership makes it clear that hard work and strong contributions matter. I left our recent leadership offsite feeling genuinely inspired, it was incredibly special to bring leaders together, align on the future, and be part of shaping what’s next for Fetch. There’s a strong sense of ambition, collaboration, and momentum.

The pace can move very quickly, which sometimes makes it challenging for everyone to keep up, a pretty normal part of a hyper growth environment.

Fully Remote Great Individual Contributor Colleagues

This was the most disappointing job experience in my 20-year career. The product itself is distracted. They were also inconsistent in how they were reporting their user base with partners. Very dishonest. Their whole point system is weird, but purposefully weird. For example, Fetch will say 1,000 points is roughly equal to a dollar. But if you'd like to get $50 in actual cash back through a Visa gift card, you need 63,000 points. "Roughly" indeed. People in leadership positions are not who you want to work for. They lack empathy and value short-term wins over truly building long-term partnerships. My former direct boss was horrendous. She directed me to be dishonest with clients on setting realistic KPI expectations, which I refused to do. That refusal was the beginning of the end for me. Took me months to clear her mind games out of my psyche after I left. While remote work is nice, I received plenty of Slacks late at night or on weekends for matters that did not need to be tackled at those times. I'm not alone in this feeling either. I've spoken with numerous now-former Fetch employees to help them recalibrate after their own subpar experience working there.