Odd company - with temp startup good vibes but lots of legacy ideas and toxic culture - Anonymous employee Fintel Connect Employee Review

1.0
Jun 16, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Lovely team to work with. Almost everyone I had the opportunity to work were amazing, fun and friendly, overall great atmosphere in the office. - Fast growth and development opportunities - the company is growing lots and fast, if you want to grow with the company and you're talented, let your manager know and it will most likely happen depending on your department. - Office located close to major transit station in downtown Vancouver.

Cons

- Insanely high turnover rate in the base levels of the company, and managers will rarely ever work there for longer than 2 years. - Too many legacy ideas for a start up in 2022. The founder/president of the company seems to have a thing about getting people to work from the office, and actually seeing people in their seats. - Very limited remote work possibilities in a 2022 post pandemic environment. After returning to office working remote for 2 years, people could work remote twice a week and then was reduced to once only. But that also depends on your relationship with the c-suite there... different people have different arrangements which makes it odd and unfair. One of the C suite executives works remote 80% of the time but that privilege is not reserved for the rest of the team. - Absolutely toxic company culture - In a management and team leads meeting, the founder of the company (not sure what his title is there, he is married to the CEO) said that management should refrain from empathizing with dissatisfied / sad employees as that throws fuel in the fire and brings about turmoil. - People have witnessed this same man above yelling at a team member that was on a call so that he could give an announcement. That was on the main floor in front of everyone and all the team, including the client on the call. - Notably toxic team staff is not disciplined or reprimanded because that person is an essential piece of the business. Their way of dealing with it is essentially sheltering that person from everyone else in the company and making sure to avoid anyone in the day to day team to get in contact with this one individual. - The company seems to run like a family business with what seems to be blurry lines between professional and personal relationships on the c-suite, based on their interactions and privileges.

Explore other reviews about Fintel Connect

4.0
Jan 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Hadn't heard of affiliate marketing before but wanted to get a jump-start on my career in marketing and working with big brands, so when Fintel offered me the position I jumped at it. At Fintel I had access to working with great brands, got to work in the fintech space, and got start-up experience. Company offers good benefits, flexible schedule, fun team activities, and a supportive culture.

Cons

Had a lot of change in accounts I was managing, needed to keep up with different markets and products that change quite a bit. Also had some turnover on the team which put pressure on rest of us. Would like to be able to work with other departments and input into the tech a bit more, but understand it's tough with such a full roadmap.

1
avatar
Fintel Connect Response
2y
Thank you for taking the time to share your experience at Fintel. We're delighted that you found value in your time here, especially in working with renowned brands and gaining exposure to the fintech sector. We understand the challenges that come with managing multiple accounts and navigating team changes, and we truly appreciate your dedication through it all. Your feedback about collaboration and input into our technology roadmap is invaluable, and we'll certainly take it into consideration as we strive to enhance our processes. If you'd like to continue the conversation, please feel free to contact our HR department at people@fintelconnect.com.
1.0
Dec 8, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits package. Good location in downtown Vancouver.

Cons

When the most recent positive reviews praise the company's leadership while calling past employees "spoiled," it's loud and clear who the author is. If you're considering applying, read all of the reviews thoroughly. This will give you the most accurate depiction of what it's like to work there. Many of those voices are from team members across departments over the last few years. Their stories are true and valid. I have witnessed with my own eyes the troubling incidents and poor behaviours they've referenced. It's disappointing to see the company attempt to invalidate their experiences by dismissing it as a character flaw. I understand the need for this company to rehab its image if they ever do want to be acquired, but that's not the way to salvage a reputation. If you're reading and are in the application process, take that into consideration. You can decide for yourself if it's worth working at this type of startup.

9
avatar
Fintel Connect Response
2y
Thank you for taking the time to share your thoughts with us. It's great to hear you found value in our benefits package and enjoyed our downtown location. We have always been deeply committed to creating a positive experience for everyone on our team. Your insights help us understand where we can improve, and we're always striving to be even better. We encourage potential applicants to get a complete picture of what it's like to work with us, including hearing different perspectives. If you have any further questions or wish to share additional feedback, don't hesitate to email our People and Culture Manager at people@fintelconnect.com.
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