Collaborative team making a positive impact on the environment - Account Manager First Mile Employee Review

*Great employee benefits *Relaxed atmosphere *Caring/ Flexible employer *Great sense of team spirit/ fun (from all role levels) *Busy- So days fly by

*Busy so need to be prepared/ organised and willing *Communication between departments could be better

The company has potential, and there are opportunities to work independently if you prefer a hands-off environment. I am grateful for the colleagues who have taken time to teach and help. I enjoy the after work social aspect.

Since joining, I've largely been left to my own devices with very little onboarding, guidance, or direction. Expectations are often unclear, making it difficult to understand priorities and succeed in the role. The office culture can feel quite cliquey and unprofessional at times. There is a noticeable amount of gossip, negativity, and complaining, which creates an unpleasant working environment. Rather than fostering collaboration and support, it often feels like being back at school. Another frustration is the lack of alignment between departments. Managers from other teams frequently assign tasks to our team that appear illogical, unnecessary, or disconnected from our actual responsibilities. This results in wasted time, confusion, and reduced productivity.