Mismanaged dying Meh - Sales Account Manager Flashbay Employee Review

Thank you for taking the time to share your feedback with us on Glassdoor. We are pleased to hear you were happy with the health insurance, enjoyed the social outings and developed good B2B sales experience. We’re grateful for your additional feedback but respectfully we don’t agree. Flashdrives were our original product offering, originally launched in 2003 and they remain in high demand to this day with millions sold each year. Over the past 10 years we have diversified our product offering and now offer a wide range of the most popular promotional items to better cater for our customer's promotional product needs. While some businesses cut costs across the board during economic downturns many others take the opportunity to be more strategic in their spending and look for opportunities to differentiate themselves from their competition through marketing and with initiatives like the deployment of custom branded promotional products. The promotional products industry is growing and we fully intend to make the most of the opportunities that will be available in the months and years to come. We have a team who are responsible for assigning customers to all new sales team members and they follow a set process to ensure fairness. New hires are given a portfolio of existing customers and receive multiple inbound new customer enquiries every day, as do their colleagues. This is always very much welcomed by our new starters as they are aware that in many other sales roles new hires are required to build their account from scratch. The role of the sales person is to develop the existing accounts they inherit as well as convert the warm inbound leads into customers and build their own successful account. Individuals do this with varying degrees of success. Providing a good working environment is very important to us and we receive regular feedback from current and previous employees about the great environment we have created. This is an ongoing effort and we’re continually aiming to improve. Our group leaders are all experienced and successful sales people. As in any sales role there are KPIs and targets to be achieved every month and Group Leaders offer a supportive and motivating work environment to enable all employees to reach their full potential. Where one person sees support another may see micromanagement but ultimately our group and team leaders are seeking to enhance the effectiveness of every sales person and each sales person is the direct beneficiary of this by virtue of our commission scheme. We offer a competitive basic salary as well as a generous commission scheme and monthly cash prizes for competitions. We offer a range of benefits including private medical and dental insurance, hybrid or fully remote working, a Perkbox subscription and fully paid for company social events. We actively encourage all of our employees to provide feedback, both positive and negative, on a regular basis including during their Exit interview. If you feel there is additional information that you did not share prior to your departure that you feel would be of benefit to Flashbay, then please send an email to hr.uk@flashbay.com. We welcome the opportunity to discuss this further.