Incredibly Professional Company - Software Engineer II Fortra Employee Review

5.0
Aug 31, 2022
Recommend
CEO approval
Business Outlook

Pros

This is perhaps one of the most professional and well organized companies I've ever worked for. My experience with this company has been absolutely phenomenal from the moment I fired up my equipment to present day. The on-boarding process and equipment: smooth, organized, professional. HR and training: smooth, organized, professional. The company culture from my individual teammates to the very top: kind, engaging, welcoming, professional. Everyone here are amazing at what they do, they all have a strong work ethic, they, as much as I, absolutely love being at work every morning. I can tell you right now it was breath of fresh air working with others similar to myself in almost every way, especially with the pride they take in their work. I normally don't pay any mind to the diversity of a company, but in this case I feel I must mention it because the diversity HelpSystems has fostered is absolutely incredible, the gold standard in my opinion. It's possible to work with people from all over the world and each person I've had the pleasure of meeting is as kind and as engaging as the last. In previous companies it's been difficult engaging with coworkers in a remote environment. That is certainly not the case in HelpSystems where the people you work with are so high-spirited and fun to collaborate with you almost want to keep chatting with them online but of course there's work to do:) For something that I used to not pay much attention to, it's become one of my most favorite things to witness thanks to HelpSystems. The work itself is more rewarding than I expected it to be. It's everything I've ever wanted in my career and I get to do it everyday. I quite literally get to learn something new everyday which itself is something I'm grateful for. I have nothing but good things to say about management. This company cares. Management cares. That's instantly clear from the day you're brought on. Here work is taken serious, but so are its employees. Management has done an outstanding job of maintaining a wonderful blend between the two and it works. Employees are happy, work still gets done. They cracked the code on this one but don't ask me how. Additionally, there's plenty of room for growth, opportunities, and gaining new knowledge or skills. From what I've observed, there's no way to stagnate at this company so long as you yourself are motivated to do so. Those are by far my favorite things about this company. The compensation and benefits are of course fair and generous in my opinion, but that isn't why I chose this company. I chose this company for everything I've listed above which is what I value more than anything. I had a feeling HelpSystems was what I was looking for and boy did I make the right decision.

Cons

I genuinely cannot think of anything I would list as a con for HelpSystems.

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Fortra Response
3y
Thank you for taking the time to write such a thorough review. We're so pleased to hear that you've found such a great fit with us here at HelpSystems.

Explore other reviews about Fortra

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve had a positive experience working here, particularly because of the supportive team environment and strong collaboration across colleagues in different countries. The benefits package is competitive, and the company offers an excellent work-life balance. Compensation feels aligned with individual performance and contributions. Leadership is generally receptive to new ideas and encourages professional growth and development. The company also stands out for its culture, community involvement through charitable giving, employee well-being webinars and events, and free access to continuous learning resources.

Cons

Some processes could be smoother, especially around meetings and time management. Getting approval for needed software can sometimes take longer than expected, and on new projects, access to requirements is not always as clear or timely as it could be, which can slow down progress.

3.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Fortra has a lot of resources and a huge portfolio of different products to work with, service, and sell. They have some very good continuing education programs and easy PTO policies.

Cons

Way too big now. Being an employee feels like living on a whole different level of reality from the upper management and decision making. Individual feedback is a drop in the ocean and unfortunately it doesn't appear the expertise of the individual contributors is value very highly, even when the subject is one where they are the SME at the company.

2
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