Company culture makes this job unique - Medical Assistant Forward Employee Review

5.0
Mar 18, 2019
Recommend
CEO approval
Business Outlook

Pros

I've worked in many other types of healthcare settings, but never in an environment that truly values the feedback, opinions, and wellbeing of its staff. Forward makes a point to allow room for feedback to grow. Doctors work alongside medical assistants and engineers so that the product and quality of care that is given is always as premium as possible. The company's employees set the tone for such a supportive and enjoyable atmosphere to work in so that the culture of the company makes everyone feel like they're a part of the Forward family. Everyone here supports the mission of the company and tries each day to carry it through.

Cons

The only con I would put would be that the hours are long. However, most of the time I'm staying longer because I love the work I'm doing and hate people I'm doing it with.

Explore other reviews about Forward

5.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive and collaborative team, strong product mindset, clear goals, and respect for design. High ownership, trust, and autonomy. Leadership is open to feedback, and designers are involved in real product decisions, not just visuals.

Cons

Fast-paced environment with a lot of responsibility, which may not be ideal for someone looking for a slower or more structured workflow. Priorities can shift as the company grows, but this is typical for scaling teams.

3.0
Sep 30, 2025
Recommend
CEO approval
Business Outlook

Pros

1. Smart and friendly coworkers 2. Good engineering culture 3. Opportunities for growth

Cons

1. Not-profitable - Forward never found a working model to solve the problem, and anchored heavily on solutions that lacked market-fit evidence. Contradictory to the problem-focused culture at Forward. 2. The finance problems lead to urgency. Work was demanding and tough across the org. However, engineering velocity was not the problem to begin with, leading to a vicious cycle of unmet goals -> tighter deadlines. 3. Frequent and fundamental shifts in company priorities leading to disorganized sprints and planning. A lot of work were throw away despite long hours invested.

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