Sales Program in Shambles - Membership Sales Advisor Forward Employee Review

2.0
Oct 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Awesome coworkers and working in healthcare was eye opening. Signing up someone who didn't have insurance always felt rewarding. Staff meeting once a week (dinner included). Mission driven people are contagious.

Cons

Inconsistent scheduling lead to zero work life balance. (working 10am-8pm 5 days a week. Including weekends). Hardly any communication with management (makes you feel irrelevant and that they don't care about you) You are working in a mall with zero inbound leads. You basically heckling people to come in. Comp plan was always changing and achieving OTE was near impossible. Tech stack was pathetic. Management won't invest in their salespeople what so ever. I applied to be an SDR and when they gave me the offer they changed the title to MSA. They title the position as "sales executive, SDR, BDR, advisor, etc." to draw in as many people but switch everything up once you get the offer. (red flags from the start) Management prays on young college grads with little to no sales experience and pressure them into signing the offer within 24 hours and hope they don't check glassdoor. I have no clue how this company is profitable off of just memberships...

Explore other reviews about Forward

5.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive and collaborative team, strong product mindset, clear goals, and respect for design. High ownership, trust, and autonomy. Leadership is open to feedback, and designers are involved in real product decisions, not just visuals.

Cons

Fast-paced environment with a lot of responsibility, which may not be ideal for someone looking for a slower or more structured workflow. Priorities can shift as the company grows, but this is typical for scaling teams.

3.0
Sep 30, 2025
Recommend
CEO approval
Business Outlook

Pros

1. Smart and friendly coworkers 2. Good engineering culture 3. Opportunities for growth

Cons

1. Not-profitable - Forward never found a working model to solve the problem, and anchored heavily on solutions that lacked market-fit evidence. Contradictory to the problem-focused culture at Forward. 2. The finance problems lead to urgency. Work was demanding and tough across the org. However, engineering velocity was not the problem to begin with, leading to a vicious cycle of unmet goals -> tighter deadlines. 3. Frequent and fundamental shifts in company priorities leading to disorganized sprints and planning. A lot of work were throw away despite long hours invested.

See reviews by: Helpful|Rating|Date|All