Bad Company to work at home for - Work At Home Telephone Customer Service Representative Foundever Employee Review

1.0
Aug 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Able to work from home

Cons

Low Pay especially since they want you to be tech suppport and customer service Not enough support system for WAH agents Coaches/trainers barely know more than agents not good resources to go to for help Conflicting ideas of what is expected of you in training and once in production The customers tended to know what was going on before agents. got most of my updates on line or via news/social media before received from company. system not the greatest. I can go on and on on the cons but wont for now.

Explore other reviews about Foundever

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

7 week training to get a person ready to go into production.

Cons

Work hours depends on clients needs. So hours may vary.

2.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Work at home is the only pro

Cons

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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