Horrible - Customer Service Foundever Employee Review

1.0
Jul 19, 2019
Recommend
CEO approval
Business Outlook

Pros

Working from home is great

Cons

My family and I were in a house fire and lost everything. I notified my supervisor and they gabe me time off because at this point we were homeless. 1 month later I got a notice where Sitel filed a $2500 small claims toward me for not returning a USB. I was told I would get something in the mail to send it back and never did. I had my mail held at the post office and checked on it everyday and nothing.

Explore other reviews about Foundever

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

7 week training to get a person ready to go into production.

Cons

Work hours depends on clients needs. So hours may vary.

2.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Work at home is the only pro

Cons

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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