Company doesn't act in good faith to pay FLSA minimum. Along with poor Coach salary leadership doesn't listen to the Coaches. Sitel doesn't respect employee values or beliefs rather force feeds what the CEO wants us to think and what values we must have to match globalist ideologies and agendas. Sitel is not an American company and should not be allowed to continue to promote its socialist politics towards employees in the U.S. Also Sitel has hit the lottery with Covid. It's profiting heavily by furloughing Operations Mangers, overloading management with twice or three times headcount and now no longer pays much operating costs such as bandwidth electricity liability insurance etc. With Covid, Sitel uses the pandemic fear mongering to overwork Coaches , exploit use of "growth point" hourly agents to perform management duties, and theaten loss employment if you're not committed to this new normal.