DO NOT APPLY - Customer Service Representative Foundever Employee Review

1.0
Apr 22, 2022
Recommend
CEO approval
Business Outlook

Pros

You get your paycheck on time.

Cons

A toxic work environment with little ongoing training. Expected to log in 15 min before the shift to load tools. (unpaid) Expected to review emails, coach backs and the like on your own time (ie breaks, lunch) Many employees have not received their incentive pays properly. For almost 4 years I saw incentive pay on my checks only 4 times when it was supposed to be monthly. You are expected to SELL on every call even if in a nonsales role. There are NOW monthly quotas you MUST make or you get a written warning. YOU will BID for shifts based on impossible KPIs that favour long time employees. YOU will NEVER earn more than 10 cents above min wage.

Explore other reviews about Foundever

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

The trainer made the learning very engaging. She made questions a priority and made it very comfortable asking them. The learning material was a lot but very necessary.

Cons

Honestly I have no cons.

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