CONTACT CENTER AGENT ABBOTT CAMPAIGN - Bilingual Customer Service Representative Foundever Employee Review

2.0
Jun 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Home Office 1 month-training Law benefits Making a carreer

Cons

Training leaves you underprepared: trainers dont have teaching techniques, theyre just employers with some product knowledge They expect unrealistic results from you Trainers dont care if you learn or not Overall the company is poorly managed Most of the employees had to go work on-site after three months and if dont comply they force you to resign (Our wave #92 where I was at, started with 34 trainees and ended up with 4. We all left due to hostile work enviroment and bad training)

Explore other reviews about Foundever

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

7 week training to get a person ready to go into production.

Cons

Work hours depends on clients needs. So hours may vary.

2.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Work at home is the only pro

Cons

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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