2.0
Jul 27, 2023
Former employee, more than 8 years
Monterrey, Nuevo León
Recommend
CEO approval
Business Outlook
Pros
*The management team when I was there was awesome. They listened and tried their best to have a nice place to work for the people.
Cons
*Monetary compensation vs skills required to do the job. After the merge (Sykes + Sitel) this company started to care less about the people and more about the profit. In a sense that, Sitel used to have a nice treatment towards the employees. Then the new management started to cut bonus and benefits. At the same time, they started to demand more from the employees in terms of productivity and skills but paying less.