Overworked, underpaid - Customer Service Representative Foundever Employee Review

2.0
Jul 7, 2025
Recommend
CEO approval
Business Outlook

Pros

You could take a lot of overtime shifts for extra money.

Cons

The calls were literally back to back, without a breath in between. There was no paid leave or sick days.

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Foundever Response
9mo
Thank you for taking the time to provide your perspective. We recognize that the pace in customer service can be intense, especially during peak periods. Foundever offers overtime opportunities to support those looking for extra income, and we continue to explore ways to create a more balanced workflow. While paid time off policies may vary depending on the job, we encourage associates to reach out to their leadership or People Services team with questions about their specific benefits. Your feedback has been noted and will be shared with the appropriate teams as we work to enhance the associate experience. Jasmin at Foundever

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5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

7 week training to get a person ready to go into production.

Cons

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2.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are the only things if that

Cons

there are two many to name for this company

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