Things to be wary of - Sales Representative FreightPros Employee Review

2.0
Aug 19, 2021
Recommend
CEO approval
Business Outlook

Pros

FreightPros has a ton of awesome people that work there. Prior to being acquired, the company had strong values and respected their employees.

Cons

With FP being acquired by TI and merged with NTG many things have changed. It is truly a turn and burn company now. I was a top performing employee for 4 years and every quarter they would change our goals because in my opinion the sales reps were making too much money. Originally, FP was trying to break the mold of a typical 3PL but with new management coming in they plan on being like every other 3PL. Hire huge classes of candidates and work them into the ground and hope a few make it through while dropping everyone else. They used to work off of inbound leads but midway through a quarter they changed to purely cold calling. This wouldn't have been such a huge deal but they provided no aid in leads list but instead told us to google accounts and start calling. Worse than that they provided no information of compensation or goals. Just start smiling and dialing and hope you will be fairly paid. Obviously frustrated by this and one foot out the door I decided to just manage my current book until goals and compensation were clearly stated. After two weeks of this I was told that there was a chance of being fired for my "inactivity". How could you possibly even consider firing someone when there are no goals even set in place? As an employee of 4 years you would assume I would AT LEAST get the remainder of the quarter to get up to speed. On top of all of this, after I left they withheld an entire months commission because it is in their employee handbook that they do not need to pay this. Along with that I attempted to do an exit interview and still have not received any word form HR after multiple times of reaching out. They were very quick to inform me though that my health insurance was inactive.

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FreightPros Response
4y
You're right that there have been a lot of changes lately-- Most of these changes are leading to greatly increased opportunities for our team members, both in terms of compensation and professional development. Sorry to hear that wasn't your experience-- we will make sure to discuss your feedback with relevant members of leadership to ensure tenured (and new) employees feel supported!

Explore other reviews about FreightPros

5.0
Nov 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Great company, great culture and great work. It's super fast-paced so a good fit for someone who thrives in that.

Cons

Freight is a stressful industry, but FreightPros does a great job creating a fun, laid-back company around this.

5.0
Jan 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Four years out of college and a handful of jobs under my belt, FreightPros was definitely the best company I had ever worked for. The main reason was because of the people: you are a part of team where everybody has your back and supports you. You are able to ask questions (no matter how long you've been there) and ask for help if needed. The managers will challenge you and celebrate your achievements. Being in an unpredictable and stressful industry such as freight can be demanding and bit overwhelming at times, but it's easy to want to come into work and work hard when you have supportive coworkers and managers. Oh, and Taco Fridays and happy hours don't hurt either :)

Cons

As I mentioned, the freight industry is rather stressful. Problem solving in an office and dealing with things out of your control can be overwhelming. Also, being on the phone the majority of your day can be pretty exhausting. But pros definitely outweigh the cons working for this company. You will be a successful being part of the team at FreightPros if you can keep a positive attitude and ask for help from your coworkers if it ever does become too much.

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