Revolving door of unhappy support staff - Anonymous employee Freshfields Employee Review

2.0
Dec 16, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice offices and perks (soft drinks & coffee), occasional free lunch. Great support staff.

Cons

Unrealistic expectations from management without putting any emphasis on training. Promotes culture of fear and blame where employees are afraid to ask questions- I've had a peer procrastinate for hours on a number of tasks for fear of asking the supervisor for help. Out of date IT systems which further slow down efficiency.

Explore other reviews about Freshfields

5.0
Oct 16, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly people; international brand recognition; grows fast in the US.

Cons

Still expanding. Not all practices groups are strong.

2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Conveniently located in New York City.

Cons

Cliquish working environment - not expected for a top 1-20 firm.

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