Stay far away! - Support Staff Freshfields Employee Review

1.0
Oct 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Helpful and friendly support staff, engaging Attorneys, good projects, decent benefits, PTO, good location, staff events, casual Friday’s, stocked fridge.

Cons

Where do I begin; incompetent management, even worse HR, worst yet, Prehistoric IT systems. IT management just hides and has no clue as to what’s happening around them. Management only there to collect a pay check, nothing else, if they were competent, they would at least help out or at the very least do what they are getting paid for instead of passing off their responsibilities to lower ranks who are over worked as it is.

Explore other reviews about Freshfields

5.0
Oct 16, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly people; international brand recognition; grows fast in the US.

Cons

Still expanding. Not all practices groups are strong.

2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Conveniently located in New York City.

Cons

Cliquish working environment - not expected for a top 1-20 firm.

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