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      Frontier

      Engaged Employer

      Frontier reviews

      Chaos, Indifference and Ignorance - Customer Sales and Service Consultant Frontier Employee Review

      2.0
      Dec 11, 2025
      Customer sales and service consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The hardworking and loyal cystomer-facing employees who give their best to the company every day because they truly care about their customers.

      Cons

      The management that collectively has no compassion, no interest in employees as humans, don't see any reason to reward good work or years of service milestones with anything-not even a congratulatory email. Completely stone-hearted. Also constantly expecting employees to do complicated, technical tasks with little to no training.

      avatar
      Frontier Response
      5mo
      We’re sorry to hear this has been your experience. We try to create a positive environment for our employees to thrive. Please know you can contact our Employee Support Team to share more about your experience: FrontierCareersFeedback@ftr.com.

      Explore other reviews about Frontier

      5.0
      May 13, 2026
      Customer care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      I can’t think of anything

      avatar
      Frontier Response
      1mo
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
      5.0
      Jun 24, 2026
      Business executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work 10/10 recommend

      Cons

      Verizon bought the company. Let everyone go a couple months after buying us out.

      avatar
      Frontier Response
      1w
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
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