Customer service Rep - Anonymous employee Frontier Employee Review

1.0
May 8, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay and commission is alright

Cons

Management is horrible ..coaches don't really care about your personal life won't even try to work with you .. I was at the top with my performance my son got sick one day I missed I followed all procedures after a month they decided to punish me for that day I missed they are very behind on everything coaches need to be trained on Ethics I don't really r commend working for this company very stressful coaches won't even knowledge your hard work

Explore other reviews about Frontier

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I can’t think of anything

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Frontier Response
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

avatar
Frontier Response
1w
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
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