Lying, Cheating, and Stealing- the New Frontier - Customer Service Representative Frontier Employee Review

The rules change so much, you are literally forced to lie to your customers, on a regular basis. What was written in stone last week is now not applicable, no matter what it said in the contract. Managers have been known to bring employees to tears. The concept of good communication is laughable. I was actually asked, when requesting sick time off because of illness in May, if I had scheduled this request in January- no kidding.