An employer who doesn't respect employees - Facility Assigner Frontier Employee Review

1.0
Jul 19, 2013
Recommend
CEO approval
Business Outlook

Pros

focus on internet since landline business is really going down hill

Cons

Cutting pay - raising insurance pay. closing down centers here and there so they can rehire new ones that are a lot cheaper. turnover rate at customer service department is extremely high so customer service quality is very low. mistakes happen all the time. Executives came up with all these fancy ideas but there's a huge gap between that and processes.. lack of quality training. lack of motivation.. over all, this employer doesn't value their employees..

Explore other reviews about Frontier

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I can’t think of anything

avatar
Frontier Response
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

avatar
Frontier Response
1w
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
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