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      Frontier

      Engaged Employer

      Frontier reviews

      The New Frontier - Offline Universal Services Agent Frontier Employee Review

      5.0
      Jun 23, 2010
      Offline universal services agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have to say that in my years of working in customer service this company is by far the best i have ever worked for and will be working here for a long time they have competitive pay, respectful staff, great management, and it is very will organized.

      Cons

      I have nothing to complain about the company has made many changes and there is always a reason for the changes and they are always for the better

      Explore other reviews about Frontier

      5.0
      Jun 24, 2026
      Business executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work 10/10 recommend

      Cons

      Verizon bought the company. Let everyone go a couple months after buying us out.

      avatar
      Frontier Response
      1w
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
      5.0
      Jun 23, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Made really good money in this role

      Cons

      very unorganized, it was a new division so we figured it out along the way

      avatar
      Frontier Response
      1w
      We’re proud to offer competitive compensation packages for our employees. We are happy to see you agree. Thank you for your review!
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