No work life balance but pay is decent - Customer Retention Representative Frontier Employee Review

Users say... "Good Benefits and vacation accrual" "Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." "The people that you work with are well know ledged and always great about sharing their intel" "company offers a good salary" "Work from home and flexible" 

Users say... "Overall management is poor." "Poor upper management." "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." "No training for managers." "I feel that we as Local Managers do the jobs of a lot of other departments."