Great people terrible leadership - WAH Sales/Service Representative Frontier Employee Review

1.0
Feb 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Managers, Supervisors, Coaches and Co-Workers are great. The pay provided a living for a single-income family for years with great commissions.

Cons

The route your calls which effects your work product and they are always moving the goals, so commissions were harder and harder to obtain. Leadership at the top level has failed the customer and employees

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Frontier Response
2y
Thank you for your feedback. I can assure you that we care a great deal about our employees from the top down. Please know you can reach out to FrontierCareersFeedback@ftr.com to share more about your experience.

Explore other reviews about Frontier

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

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Frontier Response
1w
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Made really good money in this role

Cons

very unorganized, it was a new division so we figured it out along the way

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Frontier Response
1w
We’re proud to offer competitive compensation packages for our employees. We are happy to see you agree. Thank you for your review!
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