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      Frontier

      Engaged Employer

      Frontier reviews

      Pretty sure this job made me physically ill - Phone Representative Frontier Employee Review

      1.0
      Aug 24, 2024
      Phone representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      When you're actually able to help people

      Cons

      Tools are horrible, micromanaged, techs don't show, they overcharge people, people take off work for techs to show up that never show. They charge people to install modems that could easily be self installed. Back to back calls while still trying to type notes in from previous call

      avatar
      Frontier Response
      1y
      Thank you for letting us know about your experience. I can assure you, this does not align with our values. We’d like to hear more about your experience so we can be sure to address any issues. Please contact our Employee Support Team at FrontierCareersFeedback@ftr.com.

      Explore other reviews about Frontier

      5.0
      May 13, 2026
      Customer care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      I can’t think of anything

      avatar
      Frontier Response
      1mo
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
      5.0
      Jun 24, 2026
      Business executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work 10/10 recommend

      Cons

      Verizon bought the company. Let everyone go a couple months after buying us out.

      avatar
      Frontier Response
      1w
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
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