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      Frontier

      Engaged Employer

      Frontier reviews

      Pressure and negative attitudes and conditions. No positive feedback at all - Consumer Sales Inbound Call Center Frontier Employee Review

      2.0
      May 9, 2011
      Consumer sales inbound call center
      Recommend
      CEO approval
      Business Outlook

      Pros

      pay was very good $22 per hour, benefits excellent.

      Cons

      A call center is a hard environment to work in the first place but, Frontier made it worse by pushing sales, sales, sales, no matter what the customer called in for. NO matter how good your on time record is, or if you meet your monthly quota, You will be fired if you do not make a sales pitch on every call.

      Explore other reviews about Frontier

      5.0
      May 13, 2026
      Customer care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      I can’t think of anything

      avatar
      Frontier Response
      1mo
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
      5.0
      Jun 24, 2026
      Business executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work 10/10 recommend

      Cons

      Verizon bought the company. Let everyone go a couple months after buying us out.

      avatar
      Frontier Response
      1w
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
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