The fish stinks from the head - Trust and Safety Analyst GoFundMe Employee Review

1.0
Sep 17, 2024
Recommend
CEO approval
Business Outlook

Pros

- fair salary - nice colleagues, although almost everyone ended up losing motivation due to no meritocracy and opaque practices

Cons

Gofundme used to be a fairly meritocratic workplace with a great culture (even if with huge workloads). Unfortunately this is long over. There’s absolutely zero transparency on anything from promotions, salary discrepancies between the same position, to hiring decisions. It all boils down to being personal friends with upper management. This is a shared feeling within the whole RCPI and has completely killed any motivation, as extremely limited chances for advancement or lateral moves are left. Dublin is clearly seen as a satellite office. The communication and transparency with US is often lacking, leaving the Dub side pretty much out of the most interesting projects or developments (often they don’t even know these are going on until they’re announced). The benefits/perks keep being reduced and some have been limited to the point of seeming almost pointless. There’s been zero job security for a couple years now, with people in constant fear of being laid off. The company keeps running lean, with very understaffed departments which are expected to manage huge workloads with unrealistic expectations. So you’ll probably end up burnout, but even without career advancement. Sounds great, right?

Explore other reviews about GoFundMe

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

- Lots of opportunities to learn and grow - Getting to use my skills towards efforts that help everyday people - Leadership is very receptive to engineering, and ensuring that we have a good work/life balance - Grassroots AI adoption, allowing teams to explore and prove out new workflows based on our pain points. This enables teams to learn the how and why around using these tools, and gives an opportunity to share those learnings with other teams - Empathetic and evidence-based AI adoption, with a healthy dose of skepticism to ensure we're making the right choices - The amount of extremely smart and skilled people spread across teams means that there's always something I can learn from just about any interaction

Cons

- The downside of grassroots AI adoption is that some teams leverage the tool differently than others, or different stacks entirely - With the number of initiatives executed in parallel, it can be easy to get lost in the work

1
2.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is good and product is for Social Good

Cons

There is little hope that our stock options will have value soon. Leadership often prioritized alignment over independent judgment, and despite major hires and restructuring, the company has struggled to deliver products with meaningful impact or market traction. Feedback largely flowed top-down, with dissent poorly received and limited room to challenge decisions. While some leaders projected openness, there was often a noticeable gap between image and reality, with culture seeming more focused on hierarchy and appearances than execution and results.

4
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