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      GoTo

      Engaged Employer

      GoTo reviews

      They care more about Customers than Employees - Anonymous employee GoTo Employee Review

      1.0
      Dec 10, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good environment with good people

      Cons

      You deal with crazy, angry, frustrated people on a daily basis If they take it out on you you have to endure their bullying/harassment Management refuses to take calls from people who ask for a manager but then gets mad at you when you try to get them off the phone

      avatar
      GoTo Response
      9y
      Hello - We appreciate you taking the time to leave your thoughts. We are happy to read that you enjoyed our culture during your time here. We recognize that middle management is essential to the growth and morale of our teams, and are taking the proper steps to address the concerns you have voiced.

      Explore other reviews about GoTo

      5.0
      Feb 19, 2026
      Copywriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good team, flexible remote policies

      Cons

      Lots of layoffs, too much turnover

      avatar
      GoTo Response
      3mo
      We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
      1.0
      Jun 15, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote and unfortunately that is it

      Cons

      Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

      1
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